Frequently Asked Questions


Job Seeker FAQ

I'm interested in one of the jobs advertised, what do I do?

To apply for a job advertised on HEJobs please click the "APPLY NOW" button just beneath the job title.

I'd like to find out more about an advertised job, who do I contact?

Please contact the university that has advertised the vacancy, they will be able to tell you more. The contact details should be published together with the rest of the job details. The only information we know about the jobs is what is already published on HEJobs, so we won't be able to tell you more.

How do I let an employer know I am interested in a job on HEJobs?

If you find a job that you like, just apply! or email the employer via your HEJobs Dashboard

A couple of days ago I saw a job advertised, but I can't find it now, could you contact me with the advertiser?

No we can't. If the advert is not there any longer, it's because the employer doesn't want to receive more applications.

What are the benefits of registering?

By registering with HEJobs you can save your searches and favorite jobs, set up multiple instant/daily email notifications of new vacancies that match your search criteria and contact employers online. Registering also allows our unique job matching technology, to alert you to any job that you may be suitable for. You can store your CV which will also enable recruiters to find your details and consider you for their latest Higher Education roles.

Must I register with HEJobs to apply for jobs?

No. However we recommend that you register and create your CV before applying. Registration is a once off process.In future you simply login and apply for a relevant job by clicking the apply button.We will keep your details confidential.

How can I submit my CV or résumé?

When you apply for a job you will create a Career Profile in our system, and you'll be asked to either enter your CV/résumé as plain text, or upload your CV/résumé in a standard file format.

Acceptable CV/résumé file formats include: Microsoft® Word (.doc and .docx); Plain Text (.txt); Rich Text Format (.rtf); Hypertext Markup Language (.htm or .html); and Portable Document Format (.pdf).

How do I update my personal details?

You may update your personal details by logging into your job seeker profile

Is my personal information kept private?

Yes! Protecting your privacy is a vital part of our mission.Only registered employers can view your information.

If you are unhappy with who is contacting you through HEJobs, simply adjust your job preferences or just log in and turn off your profile.

Do I have to pay to use HEJobs?

No! HEJobs is FREE for all job seekers.

I've forgotten my login password, what can I do?

If you have forgotten your login password, please click here.

Employer FAQ

What is HEJobs?

HEJobs is a dedicated and centralised South Africa higher education recruitment center.
  • An ideal meeting place for all higher education professionals seeking a new academic career opportunities and institutions looking to fill higher education job openings. Job postings will not be tied to all information about the institution,
  • Providing anywhere, anytime access to online jobs and professional CVs; a superior and easy to utilise search facility that will add great value to both institutions search efforts and to job seekers' careers.
  • Make it easier for higher education candidates and employers to connect with one another as quickly as possible with the least amount of effort. HEJobs will help both efficiently attain their respective goals in the academic sector.

Why should I register?

You need to register your university and purchase a subscription to be able to access any of the services we provide: job posting, CV search, and inclusion of your business profile page in our directory.

How much does it cost?

To meet the needs of diffrent employers we offer diffrent subscription parkages, starting from a free trial subscription up to a platinum parkage.More infomation about the subscription parkages is available at Subscription Plans

What happens when a subscription parkage expires?

After a subscription plan has expired, an institution may opt to purchase extra ad-hoc credits or to renew the package.After a silver package expires, the institution will continue enjoying benefits for 7 days. On the Gold package the grace period is 15 days and on a Platinum package its 30 days.

How does the registration work?

  1. Click on Register button.
  2. Enter the HR representative details
  3. Please authenticate your account by clicking link sent to mailbox supplied
  4. When you login for the first time you will be requested to submit institutional information such as description and contact details
  5. Thereafter you may access your university dashboard to post jobs and or interact with jobseekers.

How is HEJobs promoted/ marketed?

1000s of academics have already registered on HeJobs and this number keeps growing. In order to attract and retain qualified Jobseekers, HeJobs is promoted via various channels:
  • Search Engine Optimisation – By associating the site with relevant keywords users interested in South Africa academic jobs should easily find the site via major search engines such as Google and Bing
  • Regular job alert emails to academics
  • Promotion via our partner network.

Can we pilot one vacancy on HEJobs?

Yes HEJobs offers a free no obligation pilot/trial parkage. Please register for the "Free Membership" parkage @ https://www.hejobs.co.za/membership/planadd
After registration you will have full access to the university dashboard and all functionality for the trial period.

How can I contact HEJobs?

Email: info@higheredjobs.co.za or Telephone:+27 12 817 2017.

I've forgotten my login password, what can I do?

If you have forgotten your login password, please click here.

When was HEJobs first put to practice?

The first version of HEJobs was launched in July 2013.

About HE Jobs

HeJobs is a dedicated universities jobs website, an ideal meeting place for all higher education professionals seeking a new academic career opportunities and institutions looking to fill higher education job openings

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